Telephony

Helpdesk.cs.uu.nl

Navigate this page

Documentation and help
Alcatel phones
Changes
Problems
Cisco voip phone use
Related pages
In most offices, phones are available. You can make calls or be called. Phones can have restrictions on international calls, and usage (and costs) are monitored. Dial 0 for an outside line.

In a lot buildings, analog phones have been replaced by voip phones. These use the wired network to reach a voip exchange. For computer science, voip phones are now in use in Centrumgebouw-Noord and analog phones in Buys-Ballot Laboratorium.

Documentation and help

Internal calls - dial the 4 digits. External calls - dial a 0 first.
Overzicht telefoniediensten UU (in Dutch)
Solis-Ugids is the definitive telephone guide.

Alcatel phones

The standard phone set is an Alcatel 4018IP.

Quick reference card Alcatel 4018

Korte handleiding Alcatel 4018 Nederlandstalig Short manual Alcatel 4018 English
Uitgebreide handleiding Alcatel 4018 Nederlandstalig Extended manual Alcatel 4018 English
The extended phone set is an Alcatel 4038IP.
Korte handleiding Alcatel 4038 Nederlandstalig Short manual Alcatel 4038 English
Uitgebreide handleiding Alcate l 4038 Nederlandstalig Extended manual Alcatel 4038 E nglish

Changes

Contact the secretary group.

Problems

In case of problems with telephony: Voip / network related problems should be reported to the servicedesk. Telephony can also be called at number 1200. End users can report phone problems immediately.

Cisco voip phone use

Although the cisco voip phone gives you a url to change settings, you can't actually login to the callmanager to perform changes.

Handleidingen Cisco 7905 en 7912 (in Dutch), handleiding voicemail (in Dutch)

Related pages


Page source last updated: Fri Sep 2 16:05:54 2011
$Id: phone.help,v 1.10 2011/09/02 14:05:49 koos Exp $

Helpdesk website

Start / How to reach us
Overview of all pages
Search this site using google

IPv6 test

Testing your connectivity...

Recent announcements

Recently added pages

Recently changed pages

Printing changed Friday 10 Feb 2012 17:28

Most requested pages

VPN access
Wireless network access
Software
E-mail
Accounts and passwords
Printing

Icons

External link
Restricted link, intranet

Powered by administrivia 0.1